Cancellation policy
Plans change. Cancelling is meant to be simple, and it costs nothing.
Cancelling an order
You can cancel your order within 12 hours of placing it.
To cancel, contact us by email at [email protected] or by phone on +1 614-532-9300.
No fees or charges
There are no fees for cancelling. Once we confirm the cancellation we issue a full refund to your original payment method immediately.
Contact information
Support: Monday – Friday: 9:00 am – 6:00 pm (GMT-5)
Phone: +1 614-532-9300
Email: [email protected]
Address: 1491 Polaris Pkwy, Suite 341, Columbus, OH 43240, United States